1. Introduction
Welcome to EatSense. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
EatSense is an AI-powered nutrition tracking application that allows you to photograph food for nutritional analysis, track your meals, monitor biomarkers, and connect with nutrition professionals.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Data Controller
3. Data We Collect
3.1 Account Information
- Email address
- Password (encrypted)
- Apple ID or Google ID (if using social login)
3.2 Profile Information
- Name, age, gender
- Height, weight, target weight
- Activity level and health goals
- Dietary preferences
3.3 Nutrition and Food Data
- Photos of food for AI analysis
- Meal logs and nutritional values
- Diet program progress
3.4 Health Data
- Laboratory test results (biomarkers)
- Medications and dosages
- Health conditions
3.5 Device Information
- Device identifier and type
- Operating system and app version
- Push notification tokens
4. How We Use Your Data
- Analyze food photos using AI
- Track meals and calculate nutrition
- Provide personalized AI assistance
- Send push notifications (reminders, tips)
- Improve our services
- Comply with legal obligations
5. Third-Party Services
We share data with the following services:
OpenAI (United States)
Purpose: AI food analysis and nutrition assistant
Data shared: Food photos, chat messages
USDA FoodData Central (United States)
Purpose: Nutritional database for food information
Data shared: Food search queries (no personal data)
Open Food Facts
Purpose: Additional food product information
Data shared: Product queries (no personal data)
Expo (United States)
Purpose: Push notification delivery
Data shared: Push tokens
Apple / Google
Purpose: Authentication, in-app purchases
Data shared: Auth tokens, purchase info
Email Service Provider (SendGrid/Infomaniak)
Purpose: Transactional emails (verification, password reset)
Data shared: Email address
6. Data Storage and Security
Your data is stored on servers in the European Union (Amsterdam, Netherlands) provided by Railway.
Security measures include:
- Encryption in transit (TLS/SSL)
- Secure password hashing
- Access controls and authentication
- Regular security assessments
7. Data Retention
We retain your data while your account is active. When you delete your account, all data is permanently deleted immediately.
8. International Data Transfers
Some data is processed in the United States (OpenAI, Expo). We ensure compliance through Standard Contractual Clauses (SCCs).
9. Your Rights (GDPR & Swiss FADP)
- Access: Download your data via "Export My Data" in Settings
- Rectification: Update your information in the app
- Erasure: Delete your account via "Delete Account" in Settings
- Portability: Export data in JSON/CSV format
- Withdraw Consent: At any time for optional features
- Lodge Complaint: Contact FDPIC (Switzerland) or your local EU authority
10. Anonymized Data
We may create anonymized, aggregated data for research, improving AI models, and business partnerships. This data cannot identify you personally. You can opt out by contacting us.
11. Children's Privacy
12. Changes to This Policy
We will notify you of material changes via push notification, email, or in-app notice.
13. Contact Us
Aleksei Belov
Rue Pictet-de-Bock 6
1205 Geneva, Switzerland
General: info@eatsense.ch
Privacy: privacy@eatsense.ch